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Ferreira Umpiérrez, Augusto Chiminelli Tomás, Virginia

Abstract

Aim: The aim of the study was to recognize the didactic strategies used by department heads with the nursing staff that have worked best for patient safety.

Methods: This is a qualitative content analysis study. Data were collected through in-depth semi-structured interviews and field notesbetween March April 2016. The resulting data were analyzed by Graneheim’s method of conventional content analysis. 
The study was carried out in the years 2014 and 2015 in Iran. The total population was 12department heads nurses from second and third level healthcare institutions in Uruguay. The selection of subjects and their rich experiences related to this issue were based on a search criterion that added significant relevance to the study. The research defined the limit of participants when all inquiries of the researchers were fully responded. It was continued from semi-structured interviews to data saturation.

Results: Themes obtained in the present study were posited in three main categories of "face-to-face training", "promote participatory teamwork" and " analysis of clinical casesâ€.

Conclusions: The study was able to identify the main didactic strategies that the department heads used to improve patient safety.Relevant issues regarding the need to empower human resources, with emphasis to the teamwork and continuing education. Results allow for the visualization of an opportunity to put interventions into practice, aiming at contributing to a safer care system. It completing this study concludes that the active use of systematic training activities with nursing staff collaborates with the quality of health care.

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